Returns and Exchanges
We allow returns within 7 days of delivery. You can return your product for an exchange, or a refund to the original payment method.
To begin the process, email OhBeautifulHoney@gmail.com with “Return” or “Exchange” and your order number in the subject line, a brief description and accompanying images to help determine the best steps to resolve the issue.
Once a refund or exchange is approved, and your item/s are received they will be reviewed. Following review of return, we will let you know about approval or denial of your refund. If approved, it will be processed and a refund or process of replacement will immediately begin.
How soon you are credited back, will be determined to your bank.
Exceptions:
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use.
FAQ:
Q: How long it takes to receive my refund, replacement product, or store credit?
A: Once you contact OhBeautifulHoney, send back item/s, and get approved we will process immediately. Your bank will determine how long to process back into your account.
Q: Will I have to pay any for return/exchange fees?
A: Yes, there will be a return shipping fee subtracted from returns.
If there are any questions, concerns email Oh BeautifulHoney@gmail.com.